FAQs

Why should I choose Harveys for my new project?

A: Because we believe that we offer the most comprehensive solution to our market. Harveys work with many blue-chip worldwide clients on time-critical projects that demand the best quality and project management at all times. We control our manufacture in one building unlike many of our competitors who would need to outsource certain elements of a job – this means less risk to you by choosing Harveys.

I already have a supplier. What would Harveys do to improve my current product?

A: Harveys is the market leader when it comes to product quality and innovation. Often the difference we can make is by offering reduced turnaround times as a result of our investment and efficiencies and therefore being best value to you. Our customer service team is second to none in the market and feedback from our customers reflects this on a daily basis. We do make that difference!

I’m not exactly sure what I require. How can Harveys help me?

A: From concept to delivery we are able to guide you through the many options available for the massive range of products we make. Technical assistance offered by our professionally trained sales and service teams is approachable and friendly – we want to deliver your product in the smoothest possible manner. That’s how we keep our customers.

I am based in London/Dublin and need to see a sales professional. How would Harveys manage this?

A: Harveys has a sales team that covers the UK, Ireland and Europe to ensure that we effectively meet the demands of our customers. This sales solution is backed up by our customer service team who provide technical back-up when required. We believe our account management skills are exemplary which gives us the edge when covering distances. Constant improvements in technology enable Harveys to improve our service offering each day to our customers across the globe.

What are your terms of business?

A: Basically we want to ensure our working relationship is open and fair – this means hopefully you will come back! We will always provide estimates for your approval and this ensures that from the outset you know what you will get. There are minimum quantities for certain products and also for smaller orders there would be a carriage charge depending on the service you require – all would be explained before you order. Credit terms are subject to status and credit card payments are welcome.

I have some more specific questions. What should I do next?

A: Please contact us either here or direct on 0131 440 0074 where our specialist UK sales team are pleased to assist you with your exact requirements.